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Egyptian Journal of Occupational Medicine
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Volume Volume 45 (2021)
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MB, A., GM, S. (2021). Managerial Competencies of Primary Health Care Managers. Egyptian Journal of Occupational Medicine, 45(1), 35-46. doi: 10.21608/ejom.2021.143333
AwadAllah MB; Salem GM. "Managerial Competencies of Primary Health Care Managers". Egyptian Journal of Occupational Medicine, 45, 1, 2021, 35-46. doi: 10.21608/ejom.2021.143333
MB, A., GM, S. (2021). 'Managerial Competencies of Primary Health Care Managers', Egyptian Journal of Occupational Medicine, 45(1), pp. 35-46. doi: 10.21608/ejom.2021.143333
MB, A., GM, S. Managerial Competencies of Primary Health Care Managers. Egyptian Journal of Occupational Medicine, 2021; 45(1): 35-46. doi: 10.21608/ejom.2021.143333

Managerial Competencies of Primary Health Care Managers

Article 3, Volume 45, Issue 1, January 2021, Page 35-46  XML PDF (648.83 K)
Document Type: Original Article
DOI: 10.21608/ejom.2021.143333
Authors
AwadAllah MB; Salem GM*
Department of Public Health and Community Medicine, Faculty of Medicine, Zagazig University, Egypt.
Abstract
Introduction: Competencies are the correct combination of information; skills and
behaviors owned by individuals and may be an exporter of continuous competitive
feature for the organization. Estimating managerial abilities is significant for continuous
improvement of health care quality. Aim of the work: To evaluate the competencies of
Primary Health Care (PHC) facilities physician managers in Zagazig Health District, El-
Sharkia Governorate, Egypt and to rate the importance of the key management skills in
their present situation. Material and methods: A cross sectional study was performed
at Primary Health Care Facilities at Zagazig Health District, El-Sharkia Governorate,
Egypt. The total number of managers was 46; all of them were included in the study as a
comprehensive sample. The data were collected by modified self-regulated questionnaire
for self-assessment of the doctors’ managerial competency. Data were used to rank
the importance of different inquiries. Result: Most of the studied sample (52.2%) had
low managerial competency particularly in staff management, planning and priority
setting, problem solving and financial management but had high communication skills
.As regards the importance of the managerial domains, least important domains were
planning and priority setting, financial management and leadership while communication
and problem solving are the most important crucial aspects. Managerial experience
and qualification showed a statistically significant difference with all items of self
assessment managerial competency questionnaires of primary health care managers.
Conclusion: There is a substantial gap in the competency level of primary health care
sector managers’. Management capability needs to be strengthened to promote the
strategy of enhanced and sustainable delivery of healthcare service. To tackle the skill
gap there is a need for suitable and further training and development.
Introduction: Competencies are the correct combination of information; skills and
behaviors owned by individuals and may be an exporter of continuous competitive
feature for the organization. Estimating managerial abilities is significant for continuous
improvement of health care quality. Aim of the work: To evaluate the competencies of
Primary Health Care (PHC) facilities physician managers in Zagazig Health District, El-
Sharkia Governorate, Egypt and to rate the importance of the key management skills in
their present situation. Material and methods: A cross sectional study was performed
at Primary Health Care Facilities at Zagazig Health District, El-Sharkia Governorate,
Egypt. The total number of managers was 46; all of them were included in the study as a
comprehensive sample. The data were collected by modified self-regulated questionnaire
for self-assessment of the doctors’ managerial competency. Data were used to rank
the importance of different inquiries. Result: Most of the studied sample (52.2%) had
low managerial competency particularly in staff management, planning and priority
setting, problem solving and financial management but had high communication skills
.As regards the importance of the managerial domains, least important domains were
planning and priority setting, financial management and leadership while communication
and problem solving are the most important crucial aspects. Managerial experience
and qualification showed a statistically significant difference with all items of self
assessment managerial competency questionnaires of primary health care managers.
Conclusion: There is a substantial gap in the competency level of primary health care
sector managers’. Management capability needs to be strengthened to promote the
strategy of enhanced and sustainable delivery of healthcare service. To tackle the skill
gap there is a need for suitable and further training and development.
Introduction: Competencies are the correct combination of information; skills and
behaviors owned by individuals and may be an exporter of continuous competitive
feature for the organization. Estimating managerial abilities is significant for continuous
improvement of health care quality. Aim of the work: To evaluate the competencies of
Primary Health Care (PHC) facilities physician managers in Zagazig Health District, El-
Sharkia Governorate, Egypt and to rate the importance of the key management skills in
their present situation. Material and methods: A cross sectional study was performed
at Primary Health Care Facilities at Zagazig Health District, El-Sharkia Governorate,
Egypt. The total number of managers was 46; all of them were included in the study as a
comprehensive sample. The data were collected by modified self-regulated questionnaire
for self-assessment of the doctors’ managerial competency. Data were used to rank
the importance of different inquiries. Result: Most of the studied sample (52.2%) had
low managerial competency particularly in staff management, planning and priority
setting, problem solving and financial management but had high communication skills
.As regards the importance of the managerial domains, least important domains were
planning and priority setting, financial management and leadership while communication
and problem solving are the most important crucial aspects. Managerial experience
and qualification showed a statistically significant difference with all items of self
assessment managerial competency questionnaires of primary health care managers.
Conclusion: There is a substantial gap in the competency level of primary health care
sector managers’. Management capability needs to be strengthened to promote the
strategy of enhanced and sustainable delivery of healthcare service. To tackle the skill
gap there is a need for suitable and further training and development.
Keywords
Manager; Competency; Primary health care and Communication skills
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